Privacy Policy

Who we are

This Privacy Policy explains how NORTHSHOREXPRESS LLC("NorthShoreXpress," "we," "us," or "our") collects, uses, and protects your information. Our website address is https://northshorexpress.com. You can contact us at (985) 386-3861 or bookings@northshorexpress.com.

Text Messages (SMS)

By entering your mobile number and checking the SMS consent box on our booking form, you agree to receive transactional text messages from NORTHSHOREXPRESS LLC: booking and ride confirmations, secure payment links, and ride reminders. We do not send marketing or promotional text messages. Message frequency varies (typically one to a few messages per booking). Message and data rates may apply. Reply STOP, UNSUBSCRIBE, or CANCEL to any message to opt out, or HELP for help. You may also contact us at (985) 386-3861 or bookings@northshorexpress.com.

Mobile phone numbers and SMS opt-in consent data will not be shared with, sold to, or otherwise disclosed to third parties or affiliates for marketing or promotional purposes. This information is used solely to deliver the transactional messages described above. All other data categories exclude text-messaging originator opt-in data and consent; this opt-in and consent information will not be shared with any third parties. Where necessary to operate the messaging program, mobile data may be shared only with service providers (for example, our messaging platform) acting on our behalf and bound to protect it. For the full SMS program terms, see our Terms & Conditions.

Comments & Media

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user-agent string to help spam detection. If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract that data.

Cookies

If you leave a comment you may opt in to saving your name, email address, and website in cookies for your convenience; these last one year. Login and screen-display cookies are set when you log in and are removed when you log out. These cookies contain no sensitive personal data beyond what is needed to operate the site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website, and those websites may collect data about you, use cookies, and monitor your interaction with that content.

Who we share your data with

We do not sell your personal data. We share your data with no one for marketing or promotional purposes. As stated above, mobile phone numbers and SMS opt-in/consent data are never shared with or sold to third parties or affiliates for marketing or promotional purposes; they are shared only with service providers that help us operate the booking and messaging services on our behalf.

How long we retain your data & your rights

Where we keep a record of SMS consent, we retain the mobile number, a timestamp, and the fact that consent was given, for as long as needed to operate the program and to demonstrate consent. If you have an account or have left comments, you can request an exported file of the personal data we hold about you, or request that we erase it (except data we must keep for administrative, legal, or security purposes). To opt out of text messages at any time, reply STOP, UNSUBSCRIBE, or CANCEL to any message.

Contact

NORTHSHOREXPRESS LLC
Mandeville, LA
Phone: (985) 386-3861
Email: bookings@northshorexpress.com